Suburban ยท 8 codes

Suburban induction cooktop fault codes

Every fault code, display message, and status light listed in Suburban's manuals for Suburban single and double element induction cooktops. Select a code for what it means, what you can safely check, and when to call a technician.

Confirm your model

Codes are model-specific. Match the model number on the appliance data label to one of these before using the table:

Suburban single element induction cooktop, Suburban double element induction cooktop

Where to look and what to record

  • model number
  • serial number
  • stock number
  • data plate on bottom housing

Code table

CodeWhat the manufacturer says
E0Cookware is not on the induction cooktop, the cookware diameter is too small, or the cookware is not compatible for induction use.
E1Outlet voltage is too low; Suburban says to check the power supply.
E2Outlet voltage is too high; Suburban says to check the power supply.
E3Cooktop surface is too hot; Suburban says to turn the unit off until it is cool enough to be used again.
E4Cooktop surface temperature sensor is damaged; Suburban says to contact Suburban Customer Service.
E5Internal circuit is too hot; Suburban says to turn the unit off until it is cool enough to be used again.
E6Cooktop surface temperature sensor is damaged; Suburban says to contact Suburban Customer Service.
E7Internal circuit error; Suburban says to contact Suburban Customer Service.

Do not open or attempt to open the cooktop. Stop use after repeated error codes, damaged cord or plug, abnormal heat, or any suspected electrical problem and contact Suburban Customer Service or qualified service.

Troubleshooting guides

Official manuals and support pages