Dometic Ibis Water Enters Vehicle Service Prep

Use this official Dometic source when water enters the vehicle around an Ibis air conditioner before contacting support.

Owner-safe checklist

Record the Ibis model, when water appears, recent rain or cooling use, ceiling location, filter state, and whether the unit was recently serviced or installed.
Save photos of the interior water location, safe visible product label, control state, and the official Dometic support title you matched.
Keep roof access and exterior cover work for qualified RV service; shut the unit down if water reaches electrical areas and use qualified RV service.