Girard Tankless Source Routing Prep

Use the Girard other-products support index to route tankless water-heater source, manual, and support details before service.

Owner-safe checklist

Record the Girard tankless model, display message if present, hot-water symptom, purchase date, support history, and manual or video reference used.
Save photos of the model label, display, controls, exterior access door from a safe location, and purchase paperwork.
Shut the water heater down for fuel odor, water leak, exhaust concern, abnormal heat, repeated shutdown, or unsafe operation.
Use Girard or Lippert support or qualified RV water-heater service for fuel system, installed power, water connections, parts, support routing, or repair decisions.