Norcold ยท 11 codes

Norcold 1200 series refrigerator fault codes

Every fault code, display message, and status light listed in Norcold's manuals for Norcold 1200 series. Select a code for what it means, what you can safely check, and when to call a technician.

Confirm your model

Codes are model-specific. Match the model number on the appliance data label to one of these before using the table:

1200 series

Where to look and what to record

  • model and serial label
  • display board code
  • power mode shown on display
  • recall kit status

Code table

CodeWhat the manufacturer says
AC HEThe owner manual lists this as a fault within the refrigerator controls
AC LOAC voltage to the refrigerator control panel is too low
AC rEThe owner manual lists this as a fault within the refrigerator controls
dc LODC voltage to the refrigerator control panel is too low
drThe door was open for more than two minutes
no ACAC voltage is unavailable to the refrigerator control
no coNo co for a stopped-cooling condition.
no displayDC voltage is unavailable to the refrigerator control panel or the refrigerator is off
no FLThe burner did not ignite or re-ignite
SrThe owner manual lists this as a fault within the refrigerator controls
temperature number flashesThe refrigerator is operating on the backup operating system

Do not bypass high-temperature recall devices, refrigerator controls, LP components, or electrical circuits. Shut the refrigerator off and arrange qualified Norcold service for repeat or unsafe faults.

Do not bypass high-temperature recall devices or force repeated resets. Shut the refrigerator off and arrange qualified service for repeat or unsafe cooling faults.

Troubleshooting guides

Official manuals and support pages