Norcold ยท 15 codes
Norcold Polar Elite N15DCX / N20DCX refrigerator fault codes
Every fault code, display message, and status light listed in Norcold's manuals for Norcold N15DCX / N20DCX. Select a code for what it means, what you can safely check, and when to call a technician.
Confirm your model
Codes are model-specific. Match the model number on the appliance data label to one of these before using the table:
N15DCX, N20DCX, Polar Elite N15/N20
Where to look and what to record
- N15DCX or N20DCX model label
- photo of mode indicator or diagnostic LED
- battery monitor reading if visible
Code table
| Code | What the manufacturer says |
|---|---|
| E1 | Fresh-food compartment thermistor is not cycling properly |
| E2 | Freezer compartment thermistor is not cycling properly |
| E3 | Voltage is outside the compressor cut-out setting |
| E4 | Fresh-food compartment door has been open for more than two minutes |
| E5 | Voltage is too low |
| E6 | Ambient thermistor is not cycling properly |
| E7 | Evaporator fan is not operating properly |
| E8 | Freezer condenser fan is not operating properly |
| E9 | Fresh-food condenser fan is not operating properly |
| power module flash 1 | Compressor power module battery protection cut-out; voltage outside the manual cut-out setting of 9.8-17.0 VDC |
| power module flash 2 | Fan over-current cut-out; load above 1.0 amp sensed on terminal F- |
| power module flash 3 | Compressor motor start error; rotor blocked or differential pressure too high |
| power module flash 4 | Minimum compressor motor speed error; motor cannot maintain minimum speed |
| power module flash 5 | Thermal cut-out of compressor power module; module is running too hot |
| power module flash 6 | Compressor power module hardware failure |
Do not bypass compressor controls, fan circuits, thermistors, fuse protection, or DC wiring. Shut off the refrigerator and arrange qualified Norcold service for unresolved diagnostic faults.