Norcold refrigerator · 4 model lines

Norcold refrigerator code dr

Norcold documentation describes dr separately for each model line: Norcold 1200 series (“The door was open for more than two minutes”); Norcold 2118 / 2118 PolarMax (“The door was open for more than two minutes”); Norcold N64X / N84X (“The door has been open for more than two minutes and an audible alarm is also present”); Norcold N109X / N109XIM / N1095 (“The door has been open for more than two minutes and an audible alarm is also present”). Compare the wording for your model below.

Check your model first. The same code can mean different things on different models. Find the model number on the appliance's data label, then use the matching row below.

What code dr means by model

Model lineWhat the manufacturer saysSource
Norcold 1200 seriesThe Norcold 1200 owner manual lists dr as: The door was open for more than two minutes.Norcold 1200 Series Owner's Manual
Norcold 2118 / 2118 PolarMaxThe Norcold 2118 owner manual lists dr as: The door was open for more than two minutes.Norcold 2118 PolarMax Owner's Manual
Norcold N109X / N109XIM / N1095The official N109X/N109XIM owner manual lists dr as: the door has been open for more than two minutes and an audible alarm is also present.Norcold N109X and N109XIM Owner's Manual
Norcold N64X / N84XThe official N64/N84 owner manual lists dr as: the door has been open for more than two minutes and an audible alarm is also present.Norcold N62/N64/N82/N84 Owner's Manual

What you can safely check

  • Close the refrigerator door and let the alarm clear.
  • Record whether an audible alarm was present.
  • Watch for repeat door-alarm behavior.
  • Record the exact display wording and whether an audible alarm is present.
  • Turn the refrigerator off if cooling is interrupted or the fault repeats.
  • Move perishables if refrigerator temperature is unsafe.
  • Record the code if the door was already closed or the alarm repeats.

Stop and call a technician for

  • Door switch, hinge, wiring, or control diagnosis beyond closing the door should be handled by qualified service.
  • Door switch, latch, harness, and control diagnosis beyond closing the door should be handled by qualified Norcold service.
  • Door switch, hinge, latch, and interior-light diagnosis should be handled by qualified service if the alarm repeats with the door closed.

Do not bypass high-temperature recall devices, refrigerator controls, LP components, or electrical circuits. Shut the refrigerator off and arrange qualified Norcold service for repeat or unsafe faults.

Do not hand-light, clean burner parts, adjust LP gas, bypass refrigerator controls, or open electrical compartments. Shut off LP if gas odor is present and arrange qualified Norcold service for unresolved faults.

Write this down before you call

  • model and serial label
  • display board code
  • power mode shown on display
  • photo of display code
  • photo of display or light pattern
  • power mode and audible alarm state

Full code tables for these models

Related troubleshooting guides

Official sources