Dometic · 22 codes

Dometic RUA refrigerator fault codes

Every fault code, display message, and status light listed in Dometic's support pages for Dometic RUA. Select a code for what it means, what you can safely check, and when to call a technician.

Confirm your model

Codes are model-specific. Match the model number on the appliance data label to one of these before using the table:

RUA refrigerator

Where to look and what to record

RUA model label
serial number
photo of the display code
owner-visible AC supply status
battery voltage shown by owner-visible monitor
door closure status
battery level or charge shown by owner-visible monitor
owner-visible gas bottle and gas-valve status

Code table

Code	What the manufacturer says
01	Reset the error with the encoder button and continue to authorized service if the problem remains.
03	Reset the error with the encoder button and continue to authorized service if the problem remains.
05	Reset the error with the encoder button and, if the fault remains, check AC supply because voltage is low.
06	Reset the error with the encoder button and continue to authorized service if the problem remains.
07	Reset the error with the encoder button and continue to authorized service if the problem remains.
08	Reset the error with the encoder button and continue to authorized service if the problem remains.
09	Check battery voltage, then reset the error with the encoder button.
10	Make sure the door is properly closed, then reset the error with the encoder button if necessary.
11	Reset the error with the encoder button and continue to authorized service if the problem remains.
12	Reset the error with the encoder button and continue to authorized service if the problem remains.
13	Reset the error with the encoder button and continue to authorized service if the problem remains.
14	Reset the error with the encoder button and continue to authorized service if the problem remains.
15	Reset the error with the encoder button and continue to authorized service if the problem remains.
16	Reset the error with the encoder button and continue to authorized service if the problem remains.
17	Reset the error with the encoder button and continue to authorized service if the problem remains.
18	Reset the error with the encoder button and continue to authorized service if the problem remains.
22	Check the battery level or charge, then reset the error with the encoder button.
24	Reset the error with the encoder button and continue to authorized service if the problem remains.
50	Check that the gas bottle is not empty and gas valves are turned on, then reset the error with the encoder button.
51	Check that the gas bottle is not empty and gas valves are turned on, then reset the error with the encoder button.
52	Check that the gas bottle is not empty and gas valves are turned on, then reset the error with the encoder button.
53	Check that the gas bottle is not empty and gas valves are turned on, then reset the error with the encoder button.

Do not bypass refrigerator safety controls or work on LP/electrical components. Shut off LP and power if there is gas odor, scorching, abnormal heat, or repeated fault behavior.

Do not service refrigerator LP hardware, electrical circuits, wiring, sensors, cooling components, or control electronics; use only the front-panel reset and arrange qualified service if the fault remains or returns.

Do not service AC circuits, breakers, wiring, sensors, or refrigerator controls; use only owner-visible AC supply status and front-panel reset before qualified service.

Troubleshooting guides

Official manuals and support pages