Dometic ยท 28 codes

Dometic RM8 / RMS8 / RML8 refrigerator fault codes

Every fault code, display message, and status light listed in Dometic's manuals and support pages for Dometic RM8xxx / RMS8xxx / RML8xxx / RMSL8xxx. Select a code for what it means, what you can safely check, and when to call a technician.

Confirm your model

Codes are model-specific. Match the model number on the appliance data label to one of these before using the table:

RM8xxx, RMS8xxx, RML8xxx, RMSL8xxx, RM8501, RM8505, RMS8501, RMS8505, RML8555, RMSL8505

Where to look and what to record

  • Interior data label model, product number, serial number
  • Front display code or lamp state photo
  • Power module/display board part number if service requests it
  • Door position and parking-mode photo if service requests it
  • Battery type and replacement date
  • Front display code or alarm pattern photo
  • Selected energy mode and campsite power status
  • Internal battery and LP supply status from normal owner controls

Code table

CodeWhat the manufacturer says
2 + 8 flashing + 20 s beep230 V mode is not available or the voltage is too low
4 + 8 flashing + 20 s beep12 V mode is not available or the voltage is too low; AES models also call out the D+ signal
3 + 8 flashing + 20 s beepGAS or automatic mode did not ignite the flame
15 s beep every two minutesThe interior lighting is switched on
2 + 7 flashing + 20 s beepThe 230 V heating element is defective
4 + 7 flashing + 20 s beepThe 12 V heating element is defective
7 flashingThe temperature sensor has no contact or is defective
3 + 7 flashing + 20 s beepThe burner or cooling unit is defective
3 + 8 flashing brightlyDuring internal-battery operation, the flame was not ignited
3 + 7 flashing brightlyDuring internal-battery operation, the burner or cooling unit is defective
internal battery 15 s beepAn acoustic signal at 15-second intervals indicates undervoltage detection in the internal batteries
external-to-internal power switching failureExternal-to-internal power switching failure as: Automatic switching from external to internal power supply does not function, so the refrigerator does not function and gas operation is not possible although batteries are inserted.
Ground contact, gas valveGround contact at the gas valve and says to replace the internal batteries that power the electronics.
Tank stop mode: gas operation blocked 15 minutesTank stop mode blocks gas operation for 15 minutes.
Recurring beepA recurring beep can be caused by the refrigerator door not being completely closed or being left in parking mode.
Undervoltage detection (internal batteries)Undervoltage detection in the internal batteries means the batteries that power the electronics should be replaced.
Gas operation despite mains supply voltageThe refrigerator switches to gas operation when mains supply voltage is too low and will automatically switch back to 230V operation when voltage is sufficient again.
Flame not ignited in GAS/Automatic modeFlame not ignited in GAS or automatic mode can be reset from the front controls and tried again.
AC power not connected or AC voltage < 190 VAC power may not be connected or AC voltage is below the operating threshold; below about 195V the refrigerator stops working on 230V.
230V not available or voltage too low230V is not available or voltage is too low; below about 195V the refrigerator stops working on 230V.
12V not available or voltage too low12V is not available or voltage is too low and points owners to the 12V connection, on-board battery, and fuse.
Refrigerator does not function; gas operation not possible although batteries are insertedThe on-board power supply was interrupted while gas operation was starting; no automatic switching is performed during ignition.
DC power not connectedDC power is not connected and points owners to the 12V connection, on-board battery, and fuse.
Flame not ignited in internal power modeFlame not ignited in internal power mode can be reset from the front controls and tried again.
230V heating element defectiveA 230V heating element defective fault can only be repaired by an authorized service provider.
12V heating element defectiveA 12V heating element defective fault can only be repaired by an authorized service provider.
Flashing + acoustic signal 20 sA flashing display with a 20-second acoustic signal can only be repaired by an authorized service provider.
Interior lighting is switched onThe interior-lighting fault can be caused by the refrigerator door not being completely closed or being left in parking mode.

Do not open gas, electrical, or cooling-system components; use only documented front-panel actions and call qualified RV service for repeated faults.

Do not service LP hardware, burners, electrical circuits, wiring, or refrigerator controls; use only documented front-panel reset and call qualified service for repeated ignition faults.

Do not service LP hardware, electrical circuits, wiring, or refrigerator controls; use only normal front-panel operation and call qualified service for repeated faults.

Troubleshooting guides

Official manuals and support pages