Dometic ยท 52 codes

Dometic RM10 / RMS10.5 refrigerator fault codes

Every fault code, display message, and status light listed in Dometic's manuals and support pages for Dometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages); Dometic RM10 display faults (RM10.5, RMS10.5, RMD10, RML10.4 support pages); Dometic RM10 (tank stop mode). Select a code for what it means, what you can safely check, and when to call a technician.

Confirm your model

Codes are model-specific. Match the model number on the appliance data label to one of these before using the table:

RM10.5T, RM10.5S, RM10.5G, RM10.5P, RMS10.5T, RMS10.5XT, RMS10.5S, RMS10.5G, RMS10.5P, RMS10.5XS, RMS10.5XG, RMS10.5XP, RMD10T, RMD10XT, RMD10.5, RMD10.5X, RMD10.5S, RMD10.5XS, RMD10.5T, RMD10.5XT, 10 Series RMD10, RML10.4, RML10.4S, RML10.4T, RM10

Where to look and what to record

  • Interior data label model, product number, serial number
  • Front display code or lamp state photo
  • Power module/display board part number if service requests it

Code table

CodeWhat the manufacturer saysListed for
Petrol pump symbolTank stop mode, where gas operation is blocked for 15 minutesDometic RM10 (tank stop mode)
01A temperature sensor that is without contact or defective; Dometic says this can only be repaired by an authorised repair centreDometic RM10 display faults (RM10.5, RMS10.5, RMD10, RML10.4 support pages)
02Display fault 02 and directs repair to an authorized service provider without giving an owner repair step.Dometic RM10 display faults (RM10.5, RMS10.5, RMD10, RML10.4 support pages)
03Display fault 03 and directs repair to an authorized service provider without giving an owner repair step.Dometic RM10 display faults (RM10.5, RMS10.5, RMD10, RML10.4 support pages)
05Which operation mode is selected for display fault 05: gas, 12 V DC from a battery, or 230 V AC.Dometic RM10 display faults (RM10.5, RMS10.5, RMD10, RML10.4 support pages)
06Display fault 06 and advises connecting the refrigerator to DC or selecting a different energy type such as gas or AC.Dometic RM10 display faults (RM10.5, RMS10.5, RMD10, RML10.4 support pages)
07Display fault 07 and says to level the refrigerator, then press the control knob for 2 seconds to reset the error.Dometic RM10 display faults (RM10.5, RMS10.5, RMD10, RML10.4 support pages)
08Display fault 08 and says to level the refrigerator, then press the control knob for 2 seconds to reset the error.Dometic RM10 display faults (RM10.5, RMS10.5, RMD10, RML10.4 support pages)
09Display fault 09 and says to level the refrigerator, then press the control knob for 2 seconds to reset the error.Dometic RM10 display faults (RM10.5, RMS10.5, RMD10, RML10.4 support pages)
10Display fault 10 and says to make sure the refrigerator door is completely closed, including checking the owner-visible winter door position.Dometic RM10 display faults (RM10.5, RMS10.5, RMD10, RML10.4 support pages)
11Display fault 11 and says to reduce the DC supply voltage.Dometic RM10 display faults (RM10.5, RMS10.5, RMD10, RML10.4 support pages)
12Display fault 12 and says to press the control knob for 2 seconds to reset the error.Dometic RM10 display faults (RM10.5, RMS10.5, RMD10, RML10.4 support pages)
13Display fault 13 and says to press the control knob for 2 seconds to reset the error.Dometic RM10 display faults (RM10.5, RMS10.5, RMD10, RML10.4 support pages)
14Display fault 14 and says to insert new batteries, then press the control knob for 2 seconds to reset the error.Dometic RM10 display faults (RM10.5, RMS10.5, RMD10, RML10.4 support pages)
50Display fault 50 and says to replace an empty gas cylinder, press the control knob for 2 seconds to reset, and note that altitude above 1800 can contribute.Dometic RM10 display faults (RM10.5, RMS10.5, RMD10, RML10.4 support pages)
51Display fault 51 and says to press the control knob for 2 seconds to reset the error.Dometic RM10 display faults (RM10.5, RMS10.5, RMD10, RML10.4 support pages)
52Display fault 52 and says to press the control knob for 2 seconds to reset the error.Dometic RM10 display faults (RM10.5, RMS10.5, RMD10, RML10.4 support pages)
53Display fault 53 and says to press the control knob for 2 seconds to reset the error.Dometic RM10 display faults (RM10.5, RMS10.5, RMD10, RML10.4 support pages)
AC power not connected or AC voltage < 190 VAC power not connected or AC voltage below 190 V and asks which operating mode is selectedDometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
Beep: door opened more than 2 minutesA beep fault when the door has been opened for more than 2 minutes and says to make sure the refrigerator door is completely closed.Dometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
DC overvoltage > 16 VDC overvoltage above 16 V and says to reduce the DC supply voltage.Dometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
DC power not connectedDC power not connected and advises connecting the refrigerator to DC or selecting a different energy type such as gas or AC.Dometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
Defective temperature sensor in refrigerator compartmentThis fault means the temperature sensor is without contact or defective and can only be repaired by an authorised repair centre.Dometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
Gas lock out after 3 ignition attemptsGas lock out after 3 ignition attempts and asks whether the refrigerator is controlled by LED touch control or TFT rotary knob.Dometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
Gas lock out, internal error in power moduleGas lock out caused by an internal power-module error and asks which controller is installed.Dometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
Gas valve check errorA gas valve check error and asks whether the refrigerator is controlled by LED touch control or TFT rotary knob.Dometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
Ground contact, gas valveGround contact at the gas valve and asks which controller is installed.Dometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
Ground contact, ignition electrodeGround contact at the ignition electrode and asks which controller is installed.Dometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
Stand-alone gas mode battery packs too lowStand-alone gas mode with battery-pack charge too low and asks which controller is installed.Dometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
Internal communication errorAn internal communication error and asks which controller is installed.Dometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
No connection between power module and displayNo connection between the power module and display can only be repaired by an authorized service provider.Dometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
No cooling capacity in gas modeNo cooling capacity in gas mode and asks which controller is installed.Dometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
No cooling power in AC modeNo cooling power in AC mode and asks which controller is installed.Dometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
No cooling power in DC modeNo cooling power in DC mode and asks which controller is installed.Dometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
Tank stop mode: gas operation blocked 15 minutesTank stop mode where gas operation is blocked for 15 minutes and says to wait 15 minutes or switch to another operating mode.Dometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
W01Defective temperature sensor in the refrigerator compartmentDometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
W05AC power is not connected or AC voltage is below the manual thresholdDometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
W06DC power is not connectedDometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
W11DC overvoltage is presentDometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
BeepTank stop mode is active and gas operation is blocked for 15 minutesDometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
W10 + beepThe door has been open for more than two minutesDometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
E03There is no connection between power module and displayDometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
E07There is no cooling capacity in gas modeDometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
E08There is no cooling power in AC modeDometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
E09There is no cooling power in DC modeDometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
E12Gas valve test error; gas operation is not possibleDometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
E13Internal communication error; gas operation is not possibleDometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
E14In stand-alone gas mode, the battery pack charge is too lowDometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
E50Gas lock after three ignition attempts; ignition is not possibleDometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
E51Gas lock caused by an internal power-module errorDometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
E52Ground contact at the gas valve is detectedDometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)
E53Ground contact at the ignition electrode is detectedDometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)

Do not service LP hardware, electrical circuits, wiring, or refrigerator controls; use only normal front-panel and owner-visible checks and call qualified service for repeated faults.

Do not open gas, electrical, or cooling-system components; use only documented front-panel actions and call qualified RV service for repeated faults.

Troubleshooting guides

Official manuals and support pages

DometicDometic RM10 Refrigerators Petrol Pump Symbol Tank Stop Mode SupportDometicDometic RM10 Refrigerators Display Showing Fault 01 SupportDometicDometic RM10 Refrigerators Display Showing Fault 02 SupportDometicDometic RM10 Refrigerators Display Showing Fault 03 SupportDometicDometic RM10 Refrigerators Display Showing Fault 05 SupportDometicDometic RM10 Refrigerators Display Showing Fault 06 SupportDometicDometic RM10 Refrigerators Display Showing Fault 07 SupportDometicDometic RM10 Refrigerators Display Showing Fault 08 SupportDometicDometic RM10 Refrigerators Display Showing Fault 09 SupportDometicDometic RM10 Refrigerators Display Showing Fault 10 SupportDometicDometic RM10 Refrigerators Display Showing Fault 11 SupportDometicDometic RM10 Refrigerators Display Showing Fault 12 SupportDometicDometic RM10 Refrigerators Display Showing Fault 13 SupportDometicDometic RM10 Refrigerators Display Showing Fault 14 SupportDometicDometic RM10 Refrigerators Display Showing Fault 50 SupportDometicDometic RM10 Refrigerators Display Showing Fault 51 SupportDometicDometic RM10 Refrigerators Display Showing Fault 52 SupportDometicDometic RM10 Refrigerators Display Showing Fault 53 SupportDometicDometic RM10 Refrigerators Fault AC Power Not Connected Or AC Voltage Less 190 V SupportDometicDometic RM10 Refrigerators Fault Beep Door Open More Than Two Minutes SupportDometicDometic RM10 Refrigerators Fault DC Overvoltage Greater Than 16 V SupportDometicDometic RM10 Refrigerators Fault DC Power Not Connected SupportDometicDometic RM10 Refrigerators Fault Defective Temperature Sensor SupportDometicDometic RM10 Refrigerators Fault Gas Lock Out After 3 Ignition Attempts Support

Plus 12 more official sources.