Dometic · 15 codes

Dometic RUC refrigerator fault codes

Every fault code, display message, and status light listed in Dometic's support pages for Dometic RUC. Select a code for what it means, what you can safely check, and when to call a technician.

Confirm your model

Codes are model-specific. Match the model number on the appliance data label to one of these before using the table:

RUC refrigerator

Where to look and what to record

RUC model label
serial number
photo of the display code
model number label
control board part number if visible without disassembly
door closure status
battery voltage shown by owner-visible monitor
recent warm-food loading notes

Code table

Code	What the manufacturer says
E03	Reset the error with the encoder button and continue to authorized service if the problem remains.
E18	Reset the error with the encoder button and continue to authorized service if the problem remains.
E32	Reset the error with the encoder button and continue to authorized service if the problem remains.
E33	Check battery voltage and reset the error with the encoder button.
E34	Make sure the refrigerator was not filled with warm goods, then reset the error with the encoder button.
E35	A cooling or control fault that needs model-specific diagnosis / Make sure refrigerator ventilation is not obstructed, notes that extreme ambient temperatures can trigger the over-temperature code, and says remaining repair requires an authorized service provider.
W01	Reset the error with the encoder button and continue to authorized service if the problem remains.
W02	Reset the error with the encoder button and continue to authorized service if the problem remains.
W04	Reset the error with the encoder button and continue to authorized service if the problem remains.
W10	Make sure the door is properly closed, then reset the error with the encoder button if necessary.
W11	Check battery voltage and reset the error with the encoder button.
W14	Reset the error with the encoder button and continue to authorized service if the problem remains.
W17	Reset the error with the encoder button and continue to authorized service if the problem remains.
W19	It is a low-voltage error, to check battery voltage, and to reset the error with the encoder button.
W26	Reset the error with the encoder button and continue to authorized service if the problem remains.

Do not bypass refrigerator safety controls or work on LP/electrical components. Shut off LP and power if there is gas odor, scorching, abnormal heat, or repeated fault behavior.

Do not bypass refrigerator safety controls or work on LP/electrical components. Shut off LP and power if you smell gas, see scorching, or the unit behaves abnormally.

Do not service refrigerator wiring, sensors, compressor/cooling components, or control electronics; use only the front-panel reset and arrange qualified service if the fault remains or returns.

Troubleshooting guides

Official manuals and support pages