Norcold ยท 14 codes
Norcold N3000 series refrigerator fault codes
Every fault code, display message, and status light listed in Norcold's manuals for Norcold N3000 series (Thetford troubleshooting codes); Norcold N3000 North America (N3104, N3141, N3150). Select a code for what it means, what you can safely check, and when to call a technician.
Confirm your model
Codes are model-specific. Match the model number on the appliance data label to one of these before using the table:
N3000 series, N3080, N3090, N3100, N3104, N3108, N3112, N3115, N3145, N3150, N3175, N3000 North America, N3141
Where to look and what to record
- N3000 series model label
- photo of service-mode LED/LCD code
- power source selected
- N3000 North America model label
- photo of display code
- how long all symbols stay lit
Code table
| Code | What the manufacturer says | Listed for |
|---|---|---|
| 1 | Senses flame when gas should be off | Norcold N3000 series (Thetford troubleshooting codes) |
| 2 | Burner control module returns incorrect feedback | Norcold N3000 series (Thetford troubleshooting codes) |
| 3 | Gas lockout because flame fails to ignite within 30 seconds | Norcold N3000 series (Thetford troubleshooting codes) |
| 4 | DC heater is off when it should be on | Norcold N3000 series (Thetford troubleshooting codes) |
| 5 | DC heater is on when it should be off | Norcold N3000 series (Thetford troubleshooting codes) |
| 6 | DC high voltage is out of range | Norcold N3000 series (Thetford troubleshooting codes) |
| 7 | No engine-run signal is present while control is in Manual DC mode | Norcold N3000 series (Thetford troubleshooting codes) |
| 8 | AC heater current is measured at 75 percent below nominal current | Norcold N3000 series (Thetford troubleshooting codes) |
| 9 | AC heater is on when it should be off | Norcold N3000 series (Thetford troubleshooting codes) |
| 10 | AC mains supply is out of range | Norcold N3000 series (Thetford troubleshooting codes) |
| 11 | No energy source is available while control is in AUTO mode | Norcold N3000 series (Thetford troubleshooting codes) |
| 12 | Display board and power board lose communication with each other | Norcold N3000 series (Thetford troubleshooting codes) |
| 13 | Thermistor fails and the control automatically switches to Backup Operation System | Norcold N3000 series (Thetford troubleshooting codes) |
| 18 | Code 18 for the start-up display state where all symbols light up briefly before normal operation. | Norcold N3000 North America (N3104, N3141, N3150) |
Do not hand-light, clean burner parts, adjust LP gas, bypass refrigerator controls, or open electrical compartments. Shut off LP if gas odor is present and arrange qualified Norcold service for unresolved faults.
Do not open refrigerator electrical compartments, bypass refrigerator controls, or inspect wiring. Shut the refrigerator off and arrange qualified Norcold service for persistent display faults.