Dometic water heater · 1 model line

Dometic water heater: Lock-Out Lamp

The red lockout lamp indicates the water heater has a no-heat fault or failed operation condition on Dometic WH-series LP gas water heaters.

What this message means by model

Model lineWhat the manufacturer saysSource
Dometic WH-6GA / WH-6GEA / WH-9GEA / WH-10GEA / WH-16GEAThe red lockout lamp indicates the water heater has a no-heat fault or failed operation condition on Dometic WH-series LP gas water heaters.Dometic WH-6GA/WH-6GEA/WH-9GEA L.P. Gas Water Heater Manual
Dometic WH-6GA/WH-6GEA/WH-9GEA/WH-10GEA/WH-16GEA L.P. Gas Water Heater Manual

What you can safely check

  • Turn the water heater off.
  • Confirm the tank is full before any restart attempt.
  • Write down whether the appliance was in gas or electric mode.

Stop and call a technician for

  • Persistent lockout, overheating, ECO, thermal cut-off, flame, gas, or wiring diagnosis requires Dometic service.

Do not open gas components, bypass the ECO, or keep resetting an overheating water heater. Shut off LP and power and call service if the lockout persists.

Write this down before you call

  • water heater model
  • control switch panel
  • gas/electric mode

Related troubleshooting guides

Official sources