Dometic refrigerator · 1 model line

Dometic refrigerator code W02

The official Dometic RUC support page for display fault W02 says to reset the error with the encoder button and continue to authorized service if the problem remains.

What code W02 means by model

Model lineWhat the manufacturer saysSource
Dometic RUCThe official Dometic RUC support page lists W02 as a refrigerator fault message. The page explains that warning-type faults reset after the condition clears and error-type faults require manual reset after the cause is corrected.My refrigerator is giving me a fault message | RUC Refrigerator | Support
Dometic RUCShown as: Display fault W02The official Dometic RUC support page for display fault W02 says to reset the error with the encoder button and continue to authorized service if the problem remains.Display shows fault: W02 | RUC Refrigerator | Support

What you can safely check

  • Record the exact fault code and take a photo of the display.
  • Check only obvious owner-safe conditions such as blocked exterior vents or interrupted RV power.
  • Let the condition clear only if cooling and power appear normal.
  • Record display fault W02 and take a photo of the display.
  • Reset the error once by pressing the encoder button for 3 seconds until a beep is heard.
  • Do not keep holding the encoder button after the reset beep; the page warns that holding too long turns the refrigerator off without resetting the error.

Stop and call a technician for

  • Cooling-system, LP, electrical, sensor, control, and repeated-fault diagnosis belongs to an authorized Dometic service provider.
  • A continuing W02 fault must be handled by an authorized service provider.
  • Internal refrigerator diagnosis, compressor or cooling-system work, wiring, sensors, and control electronics are service-only.

Do not bypass refrigerator safety controls or work on LP/electrical components. Shut off LP and power if there is gas odor, scorching, abnormal heat, or repeated fault behavior.

Do not service refrigerator wiring, sensors, compressor/cooling components, or control electronics; use only the front-panel reset and arrange qualified service if the fault remains or returns.

Write this down before you call

  • RUC model label
  • serial number
  • photo of the display code

Other codes on Dometic RUC refrigerators

Full table: Dometic RUC refrigerators

  • E03 Reset the error with the encoder button and continue to authorized service if the problem…
  • E18 Reset the error with the encoder button and continue to authorized service if the problem…
  • E32 Reset the error with the encoder button and continue to authorized service if the problem…
  • E33 Check battery voltage and reset the error with the encoder button.
  • E34 Make sure the refrigerator was not filled with warm goods, then reset the error with the …
  • E35 A cooling or control fault that needs model-specific diagnosis / Make sure refrigerator v…
  • W01 Reset the error with the encoder button and continue to authorized service if the problem…
  • W04 Reset the error with the encoder button and continue to authorized service if the problem…
  • W10 Make sure the door is properly closed, then reset the error with the encoder button if ne…
  • W11 Check battery voltage and reset the error with the encoder button.
  • W14 Reset the error with the encoder button and continue to authorized service if the problem…
  • W17 Reset the error with the encoder button and continue to authorized service if the problem…
  • W19 It is a low-voltage error, to check battery voltage, and to reset the error with the enco…
  • W26 Reset the error with the encoder button and continue to authorized service if the problem…

Related troubleshooting guides

Official sources