Norcold refrigerator · 2 model lines

Norcold refrigerator code 18: All symbols on the control panel light up; wait a few seconds until the refrigerator starts normal

Norcold documentation for 2 model lines lists 18 as “All symbols on the control panel light up; wait a few seconds until the refrigerator starts normal”.

Check your model first. The same code can mean different things on different models. Find the model number on the appliance's data label, then use the matching row below.

What code 18 means by model

Model lineWhat the manufacturer saysSource
Norcold N3000 North America (N3104, N3141, N3150)The Norcold N3000 North America owner manual lists code 18 for the start-up display state where all symbols light up briefly before normal operation.Norcold N3000 North America Installation and Owner Manual
Norcold N4104 / N4141 / N4150The official Norcold N4000 touchscreen owner manual lists code 18 as: All symbols on the control panel light up; wait a few seconds until the refrigerator starts normal.Norcold N4104, N4141, and N4150 Installation and Owner Manual

What you can safely check

  • Wait a few seconds for the display to finish start-up.
  • Record the code if the display does not return to normal operation.
  • Move perishables if temperature is unsafe.
  • Wait a few seconds for normal startup to finish.
  • Record the code, model, serial number, selected source, and whether the code repeats if the control panel does not return to normal operation.

Stop and call a technician for

  • Persistent start-up display faults should be diagnosed by a qualified Norcold Service Center.

Do not open refrigerator electrical compartments, bypass refrigerator controls, or inspect wiring. Shut the refrigerator off and arrange qualified Norcold service for persistent display faults.

Do not hand-light, clean flame parts, adjust LP gas, bypass refrigerator controls, or open electrical compartments. Shut off LP if gas odor is present and arrange qualified Norcold service for unresolved faults.

Write this down before you call

  • N3000 North America model label
  • photo of display code
  • how long all symbols stay lit
  • N4000 touchscreen model and serial label
  • selected source shown on display

Other codes on Norcold N3000 series refrigerators

Full table: Norcold N3000 series refrigerators

  • 1 Senses flame when gas should be off
  • 2 Burner control module returns incorrect feedback
  • 3 Gas lockout because flame fails to ignite within 30 seconds
  • 4 DC heater is off when it should be on
  • 5 DC heater is on when it should be off
  • 6 DC high voltage is out of range
  • 7 No engine-run signal is present while control is in Manual DC mode
  • 8 AC heater current is measured at 75 percent below nominal current
  • 9 AC heater is on when it should be off
  • 10 AC mains supply is out of range
  • 11 No energy source is available while control is in AUTO mode
  • 12 Display board and power board lose communication with each other
  • 13 Thermistor fails and the control automatically switches to Backup Operation System

Other codes on Norcold N4000 touchscreen refrigerators

Full table: Norcold N4000 touchscreen refrigerators

  • 1 If error code 1 is visible, directly contact your dealer or a Norcold Service Center.
  • 2 If error code 2 is visible, directly contact your dealer or a Norcold Service Center.
  • 3 Code 3 as: The refrigerator does not work on gas; check the bottle and shutoff state, tur…
  • 4 If error code 4 is visible, directly contact your dealer or a Norcold Service Center.
  • 5 If error code 5 is visible, directly contact your dealer or a Norcold Service Center.
  • 6 The refrigerator does not work on 12V; make sure the engine is running and try another po…
  • 7 The refrigerator does not work on 12V; make sure the engine is running and try another po…
  • 8 If error code 8 is visible, directly contact your dealer or a Norcold Service Center.
  • 9 If error code 9 is visible, directly contact your dealer or a Norcold Service Center.
  • 10 The refrigerator does not work on 120V; check if 120V AC is available and try another pow…
  • 11 The refrigerator does not work in AUTO mode; check connected sources and try to run manua…
  • 12 If error code 12 is visible, directly contact your dealer or a Norcold Service Center.
  • 13 If error code 13 is visible, directly contact your dealer or a Norcold Service Center.

Related troubleshooting guides

Official sources