Norcold refrigerator · 2 model lines
Norcold refrigerator code dc HE: A fault exists within the refrigerator controls and an audible alarm is also present
Norcold documentation for 2 model lines lists dc HE as “A fault exists within the refrigerator controls and an audible alarm is also present”.
Check your model first. The same code can mean different things on different models. Find the model number on the appliance's data label, then use the matching row below.
What code dc HE means by model
| Model line | What the manufacturer says | Source |
|---|---|---|
| Norcold N109X / N109XIM / N1095 | The official N109X/N109XIM owner manual lists dc HE as: a fault exists within the refrigerator controls and an audible alarm is also present. | Norcold N109X and N109XIM Owner's Manual |
| Norcold N64X / N84X | The official N64/N84 owner manual lists dc HE as: a fault exists within the refrigerator controls and an audible alarm is also present. | Norcold N62/N64/N82/N84 Owner's Manual |
What you can safely check
- Record the exact display wording or light pattern before resetting anything.
- Turn the refrigerator off if cooling is interrupted or the fault repeats.
- Move perishables if refrigerator temperature is unsafe.
Stop and call a technician for
- Refrigerator-control, heat-source, and related electrical diagnosis should be handled by qualified Norcold service.
Do not hand-light, clean flame parts, adjust LP gas, bypass refrigerator controls, or open electrical compartments. Shut off LP if gas odor is present and arrange qualified Norcold service for unresolved faults.
Write this down before you call
- model and serial label
- photo of display or light pattern
- power mode and audible alarm state
Other codes on Norcold N62, N64, N82 and N84 refrigerators
Full table: Norcold N62, N64, N82 and N84 refrigerators
- no display DC voltage is unavailable to the control panel or the refrigerator is off
- d The door has been open for more than two minutes
- F LP ignition or re-ignition failed
- A AC voltage is unavailable to the refrigerator control panel
- C DC voltage to the refrigerator control panel is too low
- temperature number flashes The refrigerator is operating on the backup operating system
- H A fault exists within the refrigerator controls
- r A fault exists within the refrigerator controls
- S A fault exists within the refrigerator controls
- dr The door has been open for more than two minutes and an audible alarm is also present
- no FL LP ignition or re-ignition failed and an audible alarm is also present
- no AC AC voltage is unavailable to the refrigerator control panel and an audible alarm is also …
- dc LO DC voltage to the refrigerator control panel is too low and an audible alarm is also pres…
- AC rE A fault exists within the refrigerator controls and an audible alarm is also present
- dc rE A fault exists within the refrigerator controls and an audible alarm is also present
- AC HE A fault exists within the refrigerator controls and an audible alarm is also present
- Sr A fault exists within the refrigerator controls and an audible alarm is also present
Other codes on Norcold N109X / N1095 refrigerators
Full table: Norcold N109X / N1095 refrigerators
- no display DC voltage is unavailable to the control panel or the refrigerator is off
- dr The door has been open for more than two minutes and an audible alarm is also present
- no FL LP ignition or re-ignition failed and an audible alarm is also present
- no AC AC voltage is unavailable to the refrigerator control panel and an audible alarm is also …
- dc LO DC voltage to the refrigerator control panel is too low and an audible alarm is also pres…
- temperature number flashes The refrigerator is operating on the backup operating system
- AC rE A fault exists within the refrigerator controls and an audible alarm is also present
- dc rE A fault exists within the refrigerator controls and an audible alarm is also present
- AC HE A fault exists within the refrigerator controls and an audible alarm is also present
- Sr A fault exists within the refrigerator controls and an audible alarm is also present