Norcold refrigerator · 3 model lines

Norcold refrigerator code r: A fault exists within the refrigerator controls

Norcold documentation for 3 model lines lists r as “A fault exists within the refrigerator controls”.

Check your model first. The same code can mean different things on different models. Find the model number on the appliance's data label, then use the matching row below.

What code r means by model

Model lineWhat the manufacturer saysSource
Norcold N41X / N51XThe official N41/N51 owner manual lists r as: a fault exists within the refrigerator controls.Norcold N41X and N51X Owner's Manual
Norcold N510X / N510 / N512The official N510 owner manual lists r as: a fault exists within the refrigerator controls.Norcold N400X and N510X Owner's Manual
Norcold N62X / N82XThe official N62/N82 owner manual lists r as: a fault exists within the refrigerator controls.Norcold N62/N64/N82/N84 Owner's Manual

What you can safely check

  • Record the exact display wording or light pattern before resetting anything.
  • Turn the refrigerator off if cooling is interrupted or the fault repeats.
  • Move perishables if refrigerator temperature is unsafe.

Stop and call a technician for

  • Refrigerator-control diagnosis should be handled by qualified Norcold service.

Do not hand-light, clean flame parts, adjust LP gas, bypass refrigerator controls, or open electrical compartments. Shut off LP if gas odor is present and arrange qualified Norcold service for unresolved faults.

Write this down before you call

  • model and serial label
  • photo of display or light pattern
  • power mode and audible alarm state

Other codes on Norcold N41X, N51X and N510X refrigerators

Full table: Norcold N41X, N51X and N510X refrigerators

  • no display DC voltage is unavailable to the refrigerator control panel or the refrigerator is off
  • F The flame did not light or relight during LP operation / The burner did not ignite or re-…
  • A AC voltage is unavailable to the refrigerator control
  • C DC voltage to the refrigerator control panel is too low
  • n The cooling unit has stopped cooling; the owner manual allows one reset, then repeat faul…
  • temperature setting flashes The refrigerator is operating on the backup operating system
  • H A fault exists within the refrigerator controls
  • S A fault exists within the refrigerator controls

Other codes on Norcold N62, N64, N82 and N84 refrigerators

Full table: Norcold N62, N64, N82 and N84 refrigerators

  • no display DC voltage is unavailable to the control panel or the refrigerator is off
  • d The door has been open for more than two minutes
  • F LP ignition or re-ignition failed
  • A AC voltage is unavailable to the refrigerator control panel
  • C DC voltage to the refrigerator control panel is too low
  • temperature number flashes The refrigerator is operating on the backup operating system
  • H A fault exists within the refrigerator controls
  • S A fault exists within the refrigerator controls
  • dr The door has been open for more than two minutes and an audible alarm is also present
  • no FL LP ignition or re-ignition failed and an audible alarm is also present
  • no AC AC voltage is unavailable to the refrigerator control panel and an audible alarm is also …
  • dc LO DC voltage to the refrigerator control panel is too low and an audible alarm is also pres…
  • AC rE A fault exists within the refrigerator controls and an audible alarm is also present
  • dc rE A fault exists within the refrigerator controls and an audible alarm is also present
  • AC HE A fault exists within the refrigerator controls and an audible alarm is also present
  • dc HE A fault exists within the refrigerator controls and an audible alarm is also present
  • Sr A fault exists within the refrigerator controls and an audible alarm is also present

Related troubleshooting guides

Official sources