Norcold refrigerator · 2 model lines

Norcold refrigerator: power module flash 2

Norcold documentation describes “power module flash 2” separately for each model line: Norcold N15DCX / N20DCX (“Fan over-current cut-out; load above 1.0 amp sensed on terminal F-”); Norcold N8DCX / N10DCX (“Fan Over Current Cut-Out; the load is more than 1.0 amp sensed on terminal F-”). Compare the wording for your model below.

Check your model first. The same code can mean different things on different models. Find the model number on the appliance's data label, then use the matching row below.

What this message means by model

Model lineWhat the manufacturer saysSource
Norcold N15DCX / N20DCXThe Norcold N15DCX/N20DCX service manual lists power module flash 2 as: Fan over-current cut-out; load above 1.0 amp sensed on terminal F-.Norcold N15DCX and N20DCX Service Manual
Norcold N8DCX / N10DCXThe Norcold N8DCX/N10DCX service manual lists power module flash 2 as: Fan Over Current Cut-Out; the load is more than 1.0 amp sensed on terminal F-.Norcold N8DCX and N10DCX Service Manual

What you can safely check

  • Record the displayed code or diagnostic flash count.
  • Turn the refrigerator off if cooling is interrupted or the fault repeats.
  • Keep food safety in mind and move perishables if needed.
  • Record the exact display or LED state.
  • Move perishables if temperature is unsafe.

Stop and call a technician for

  • Fan circuit and compressor power-module diagnosis should be handled by qualified Norcold service.

Do not bypass compressor controls, fan circuits, thermistors, fuse protection, or DC wiring. Shut off the refrigerator and arrange qualified Norcold service for unresolved diagnostic faults.

Write this down before you call

  • N15DCX or N20DCX model label
  • photo of mode indicator or diagnostic LED
  • battery monitor reading if visible
  • model and serial label
  • photo of display or LED state

Other codes on Norcold Polar Elite N15DCX / N20DCX refrigerators

Full table: Norcold Polar Elite N15DCX / N20DCX refrigerators

  • E1 Fresh-food compartment thermistor is not cycling properly
  • E2 Freezer compartment thermistor is not cycling properly
  • E3 Voltage is outside the compressor cut-out setting
  • E4 Fresh-food compartment door has been open for more than two minutes
  • E5 Voltage is too low
  • E6 Ambient thermistor is not cycling properly
  • E7 Evaporator fan is not operating properly
  • E8 Freezer condenser fan is not operating properly
  • E9 Fresh-food condenser fan is not operating properly
  • power module flash 1 Compressor power module battery protection cut-out; voltage outside the manual cut-out se…
  • power module flash 3 Compressor motor start error; rotor blocked or differential pressure too high
  • power module flash 4 Minimum compressor motor speed error; motor cannot maintain minimum speed
  • power module flash 5 Thermal cut-out of compressor power module; module is running too hot
  • power module flash 6 Compressor power module hardware failure

Other codes on Norcold N8DCX / N10DCX refrigerators

Full table: Norcold N8DCX / N10DCX refrigerators

  • E1 The thermistor in the fresh food compartment is not cycling properly
  • E2 The thermistor in the freezer compartment is not cycling properly
  • E3 The voltage is outside the cut-out setting
  • E4 The fresh food compartment door has been open for more than two minutes
  • power module flash 1 Compressor Power Module Battery Protection Cut-Out; voltage is outside the compressor cut…
  • power module flash 3 Compressor Motor Start Error; the rotor is blocked or differential pressure in the refrig…
  • power module flash 4 Minimum Compressor Motor Speed Error; the motor cannot maintain minimum speed
  • power module flash 5 Thermal Cut-Out of Compressor Power Module; the compressor power module is running too hot
  • power module flash 6 Compressor Power Module Hardware Failure

Related troubleshooting guides

Official sources