Lippert leveling system · 3 model lines

Lippert leveling system: FEATURE DISABLED

Most Lippert documentation lists “FEATURE DISABLED” as “Hitch height or zero point setup is missing”. Some model lines word it differently or give it a different meaning: Ground Control LCD 4-point / 6-point (“Hitch recognition, touchpad power cycling, or zero-point setup preventing the feature”).

Check your model first. The same code can mean different things on different models. Find the model number on the appliance's data label, then use the matching row below.

What this message means by model

Model lineWhat the manufacturer saysSource
Ground Control LCD 4-point / 6-pointThe Lippert Ground Control LCD troubleshooting manual lists Feature Disabled as hitch recognition, touchpad power cycling, or zero-point setup preventing the feature.Lippert Ground Control LCD Troubleshooting and Service Manual
Ground Control 5th wheel OneControl (4-point / 6-point)The Lippert Ground Control 5th Wheel OneControl owner manual lists FEATURE DISABLED as hitch height or zero point setup is missing.Lippert Ground Control 5th Wheel OneControl Touch Panel Owner's Manual
Ground Control TT OneControl (travel trailer)The Lippert Ground Control TT OneControl owner manual lists FEATURE DISABLED as hitch height or zero point setup is missing.Lippert Ground Control TT Leveling OneControl Touch Panel Owner's Manual

What you can safely check

  • Turn the touchpad off and back on once.
  • Record whether zero point has been set before calling service.
  • Run only the normal Auto Level sequence if conditions are safe.
  • Record whether hitch height or zero point was recently changed.

Stop and call a technician for

  • Jack motors, hall sensors, controller placement, harness repair, calibration, homing, high-current wiring, and controller replacement should follow Lippert service procedures.
  • Harness checks, fuse checks, controller placement, sensor placement, zero-point calibration, homing, jack service, and motor/controller repairs should be handled by a trained RV technician.

Never use leveling jacks as service stands. Keep people clear of jacks, pinch points, and trailer movement; do not service jack wiring, sensors, motors, or controllers unless qualified.

Operate only with people, pets, and property clear of the trailer and jacks. Do not lift the trailer fully off the ground or use the leveling system for service support.

Write this down before you call

  • controller part number
  • touchpad LCD message
  • jack positions
  • battery voltage from installed monitor
  • OneControl message
  • touchpad LED state
  • controller revision
  • affected jack position

Other codes on Lippert Ground Control leveling systems

Full table: Lippert Ground Control leveling systems

  • Auto Level Fail Auto level could not complete because of ground conditions or zero-point setup / An unsec…
  • BAD CALIBRATION Sensor calibration values are out of range / Trailer zero point was not set correctly
  • Comm Error Communication between controller and touchpad has been lost
  • EXCESS ANGLE Excessive angle reached during auto operation or an unsecured controller / An unsecured c…
  • EXCESSIVE ANGLE Excessive angle reached during manual operation or an unsecured controller
  • EXTERNAL SENSOR A bad connection or wiring from the controller to the rear sensor / Bad connection or wir…
  • FUNCTION ABORTED A button was pressed during automatic operation / An automatic leveling sequence was abor…
  • Hall Effect Short A short circuit detected in a hall-effect circuit
  • Internal Sensor An internal sensor problem
  • JACK TIME OUT The requested auto operation exceeded its time limit / The system could not level in the …
  • LF Jack A hall-signal, open-circuit, short-circuit, or communication problem at a specific jack
  • LM Jack A hall-signal, open-circuit, short-circuit, or communication problem at a specific jack
  • LOW VOLTAGE Battery voltage dropped below 10.8 V DC / Bad connection, wiring, discharged battery, or …
  • LR Jack A hall-signal, open-circuit, short-circuit, or communication problem at a specific jack
  • Blinking Red A standard error that must be read on the OneControl Touch Panel or OneControl App
  • ***ERROR*** A special jack error screen requiring the specific affected jack message
  • HALL POWER SHORT A short circuit on one or more jack hall-effect power lines
  • Left-Front Jack Fault A left-front jack hall signal, open-circuit, short-circuit, or communication problem
  • Left-Mid Jack Fault A left-middle jack hall signal, open-circuit, short-circuit, or communication problem
  • Left-Rear Jack Fault A left-rear jack hall signal, open-circuit, short-circuit, or communication problem
  • OUT OF STROKE An unsecured controller or uneven/sloped site causing stroke limits / A jack reached maxi…
  • Right-Front Jack Fault A right-front jack hall signal, open-circuit, short-circuit, or communication problem
  • Right-Mid Jack Fault A right-middle jack hall signal, open-circuit, short-circuit, or communication problem
  • Right-Rear Jack Fault A right-rear jack hall signal, open-circuit, short-circuit, or communication problem
  • Slowly Blinking Faded Red A Rev
  • Solid Red Low battery on the auto leveling control touch pad
  • RF Jack A hall-signal, open-circuit, short-circuit, or communication problem at a specific jack
  • RM Jack A hall-signal, open-circuit, short-circuit, or communication problem at a specific jack
  • RR Jack A hall-signal, open-circuit, short-circuit, or communication problem at a specific jack
  • AUTO LEVEL FAILURE An unsecured controller or voltage drop during auto leveling
  • CAN'T COMPLETE LEVEL IN THIS LOCATION. PLEASE RELOCATE RV TO FLATTER TERRAIN The trailer is parked on a steep incline and the front cannot be leveled
  • Tongue Jack Fault A tongue jack hall signal, open-circuit, short-circuit, or communication problem

Related troubleshooting guides

Official sources