Dometic refrigerator · 1 model line

Dometic refrigerator: Ground contact, ignition electrode

The Dometic RM10 support page lists ground contact at the ignition electrode and asks which controller is installed.

What this message means by model

Model lineWhat the manufacturer saysSource
Dometic RM10.5 / RMS10.5 (operating manual and RM10 fault support pages)The Dometic RM10 support page lists ground contact at the ignition electrode and asks which controller is installed.Dometic RM10 Refrigerators Fault Ground Contact Ignition Electrode Support

What you can safely check

  • Record the exact fault text and controller type before contacting support.
  • Stop LP operation and use another normal energy mode if available and safe.
  • Call qualified service if the fault remains.

Stop and call a technician for

  • Ignition electrode, LP hardware, wiring, and refrigerator control diagnosis are service-only.

Do not service LP hardware, electrical circuits, wiring, or refrigerator controls; use only normal front-panel and owner-visible checks and call qualified service for repeated faults.

Write this down before you call

  • Interior data label model, product number, serial number
  • Front display code or lamp state photo
  • Power module/display board part number if service requests it

Other codes on Dometic RM10 / RMS10.5 refrigerators

Full table: Dometic RM10 / RMS10.5 refrigerators

  • Petrol pump symbol Tank stop mode, where gas operation is blocked for 15 minutes
  • 01 A temperature sensor that is without contact or defective; Dometic says this can only be …
  • 02 Display fault 02 and directs repair to an authorized service provider without giving an o…
  • 03 Display fault 03 and directs repair to an authorized service provider without giving an o…
  • 05 Which operation mode is selected for display fault 05: gas, 12 V DC from a battery, or 23…
  • 06 Display fault 06 and advises connecting the refrigerator to DC or selecting a different e…
  • 07 Display fault 07 and says to level the refrigerator, then press the control knob for 2 se…
  • 08 Display fault 08 and says to level the refrigerator, then press the control knob for 2 se…
  • 09 Display fault 09 and says to level the refrigerator, then press the control knob for 2 se…
  • 10 Display fault 10 and says to make sure the refrigerator door is completely closed, includ…
  • 11 Display fault 11 and says to reduce the DC supply voltage.
  • 12 Display fault 12 and says to press the control knob for 2 seconds to reset the error.
  • 13 Display fault 13 and says to press the control knob for 2 seconds to reset the error.
  • 14 Display fault 14 and says to insert new batteries, then press the control knob for 2 seco…
  • 50 Display fault 50 and says to replace an empty gas cylinder, press the control knob for 2 …
  • 51 Display fault 51 and says to press the control knob for 2 seconds to reset the error.
  • 52 Display fault 52 and says to press the control knob for 2 seconds to reset the error.
  • 53 Display fault 53 and says to press the control knob for 2 seconds to reset the error.
  • AC power not connected or AC voltage < 190 V AC power not connected or AC voltage below 190 V and asks which operating mode is selected
  • Beep: door opened more than 2 minutes A beep fault when the door has been opened for more than 2 minutes and says to make sure …
  • DC overvoltage > 16 V DC overvoltage above 16 V and says to reduce the DC supply voltage.
  • DC power not connected DC power not connected and advises connecting the refrigerator to DC or selecting a diffe…
  • Defective temperature sensor in refrigerator compartment This fault means the temperature sensor is without contact or defective and can only be r…
  • Gas lock out after 3 ignition attempts Gas lock out after 3 ignition attempts and asks whether the refrigerator is controlled by…
  • Gas lock out, internal error in power module Gas lock out caused by an internal power-module error and asks which controller is instal…
  • Gas valve check error A gas valve check error and asks whether the refrigerator is controlled by LED touch cont…
  • Ground contact, gas valve Ground contact at the gas valve and asks which controller is installed.
  • Stand-alone gas mode battery packs too low Stand-alone gas mode with battery-pack charge too low and asks which controller is instal…
  • Internal communication error An internal communication error and asks which controller is installed.
  • No connection between power module and display No connection between the power module and display can only be repaired by an authorized …
  • No cooling capacity in gas mode No cooling capacity in gas mode and asks which controller is installed.
  • No cooling power in AC mode No cooling power in AC mode and asks which controller is installed.
  • No cooling power in DC mode No cooling power in DC mode and asks which controller is installed.
  • Tank stop mode: gas operation blocked 15 minutes Tank stop mode where gas operation is blocked for 15 minutes and says to wait 15 minutes …
  • W01 Defective temperature sensor in the refrigerator compartment
  • W05 AC power is not connected or AC voltage is below the manual threshold
  • W06 DC power is not connected
  • W11 DC overvoltage is present
  • Beep Tank stop mode is active and gas operation is blocked for 15 minutes
  • W10 + beep The door has been open for more than two minutes
  • E03 There is no connection between power module and display
  • E07 There is no cooling capacity in gas mode
  • E08 There is no cooling power in AC mode
  • E09 There is no cooling power in DC mode
  • E12 Gas valve test error; gas operation is not possible
  • E13 Internal communication error; gas operation is not possible
  • E14 In stand-alone gas mode, the battery pack charge is too low
  • E50 Gas lock after three ignition attempts; ignition is not possible
  • E51 Gas lock caused by an internal power-module error
  • E52 Ground contact at the gas valve is detected
  • E53 Ground contact at the ignition electrode is detected

Related troubleshooting guides

Official sources