Dometic refrigerator · 2 model lines
Dometic refrigerator code 11
11 appears for 2 model lines. The official Dometic RUA support page for display fault 11 says to reset the error with the encoder button and continue to authorized service if the problem remains.
Check your model first. The same code can mean different things on different models. Find the model number on the appliance's data label, then use the matching row below.
What code 11 means by model
| Model line | What the manufacturer says | Source |
|---|---|---|
| Dometic RM10 display faults (RM10.5, RMS10.5, RMD10, RML10.4 support pages)Shown as: Display fault 11 | The Dometic RM10 support page lists display fault 11 and says to reduce the DC supply voltage. | Dometic RM10 Refrigerators Display Showing Fault 11 Support |
| Dometic RUA | The official Dometic RUA support page lists 11 as a refrigerator fault message. The page states that multiple faults can be present and that the last fault is shown until acknowledged. | My refrigerator is giving me a fault message | RUA Refrigerators | Support |
| Dometic RUAShown as: Display fault 11 | The official Dometic RUA support page for display fault 11 says to reset the error with the encoder button and continue to authorized service if the problem remains. | Display shows fault: 11 | RUA Refridgerators | Support |
What you can safely check
- Stop using DC operation if overvoltage is suspected from normal RV battery or charger indicators.
- Use another normal front-panel energy mode if available and safe.
- Have the RV electrical or charging system checked by qualified service before continuing DC operation.
- Record the exact fault code and take a photo of the display.
- Check only owner-safe basics such as RV power state and exterior vent obstruction.
- Turn the refrigerator off if cooling is abnormal, the alarm repeats, or the same code returns.
- Record display fault 11 and take a photo of the display.
- Reset the error once by pressing the encoder button for 3 seconds until a beep is heard.
- Do not keep holding the encoder button after the reset beep; the page warns that holding too long turns the refrigerator off without resetting the error.
Stop and call a technician for
- DC overvoltage, battery, converter, regulator, wiring, and refrigerator control diagnosis are service-only.
- Internal cooling, LP, electrical, sensor, communication, and control diagnosis belongs to an authorized Dometic service provider.
- A continuing display fault 11 must be handled by an authorized service provider.
- Internal refrigerator diagnosis, LP hardware, electrical circuits, cooling-system work, wiring, sensors, and control electronics are service-only.
Do not service LP hardware, electrical circuits, wiring, or refrigerator controls; use only normal front-panel and owner-visible checks and call qualified service for repeated faults.
Do not bypass refrigerator safety controls or work on LP/electrical components. Shut off LP and power if there is gas odor, scorching, abnormal heat, or repeated fault behavior.
Do not service refrigerator LP hardware, electrical circuits, wiring, sensors, cooling components, or control electronics; use only the front-panel reset and arrange qualified service if the fault remains or returns.
Write this down before you call
- Interior data label model, product number, serial number
- Front display code or lamp state photo
- Power module/display board part number if service requests it
- RUA model label
Other codes on Dometic RUA refrigerators
Full table: Dometic RUA refrigerators
- 01 Reset the error with the encoder button and continue to authorized service if the problem…
- 03 Reset the error with the encoder button and continue to authorized service if the problem…
- 05 Reset the error with the encoder button and, if the fault remains, check AC supply becaus…
- 06 Reset the error with the encoder button and continue to authorized service if the problem…
- 07 Reset the error with the encoder button and continue to authorized service if the problem…
- 08 Reset the error with the encoder button and continue to authorized service if the problem…
- 09 Check battery voltage, then reset the error with the encoder button.
- 10 Make sure the door is properly closed, then reset the error with the encoder button if ne…
- 12 Reset the error with the encoder button and continue to authorized service if the problem…
- 13 Reset the error with the encoder button and continue to authorized service if the problem…
- 14 Reset the error with the encoder button and continue to authorized service if the problem…
- 15 Reset the error with the encoder button and continue to authorized service if the problem…
- 16 Reset the error with the encoder button and continue to authorized service if the problem…
- 17 Reset the error with the encoder button and continue to authorized service if the problem…
- 18 Reset the error with the encoder button and continue to authorized service if the problem…
- 22 Check the battery level or charge, then reset the error with the encoder button.
- 24 Reset the error with the encoder button and continue to authorized service if the problem…
- 50 Check that the gas bottle is not empty and gas valves are turned on, then reset the error…
- 51 Check that the gas bottle is not empty and gas valves are turned on, then reset the error…
- 52 Check that the gas bottle is not empty and gas valves are turned on, then reset the error…
- 53 Check that the gas bottle is not empty and gas valves are turned on, then reset the error…
Other codes on Dometic RM10 / RMS10.5 refrigerators
Full table: Dometic RM10 / RMS10.5 refrigerators
- Petrol pump symbol Tank stop mode, where gas operation is blocked for 15 minutes
- 01 A temperature sensor that is without contact or defective; Dometic says this can only be …
- 02 Display fault 02 and directs repair to an authorized service provider without giving an o…
- 03 Display fault 03 and directs repair to an authorized service provider without giving an o…
- 05 Which operation mode is selected for display fault 05: gas, 12 V DC from a battery, or 23…
- 06 Display fault 06 and advises connecting the refrigerator to DC or selecting a different e…
- 07 Display fault 07 and says to level the refrigerator, then press the control knob for 2 se…
- 08 Display fault 08 and says to level the refrigerator, then press the control knob for 2 se…
- 09 Display fault 09 and says to level the refrigerator, then press the control knob for 2 se…
- 10 Display fault 10 and says to make sure the refrigerator door is completely closed, includ…
- 12 Display fault 12 and says to press the control knob for 2 seconds to reset the error.
- 13 Display fault 13 and says to press the control knob for 2 seconds to reset the error.
- 14 Display fault 14 and says to insert new batteries, then press the control knob for 2 seco…
- 50 Display fault 50 and says to replace an empty gas cylinder, press the control knob for 2 …
- 51 Display fault 51 and says to press the control knob for 2 seconds to reset the error.
- 52 Display fault 52 and says to press the control knob for 2 seconds to reset the error.
- 53 Display fault 53 and says to press the control knob for 2 seconds to reset the error.
- AC power not connected or AC voltage < 190 V AC power not connected or AC voltage below 190 V and asks which operating mode is selected
- Beep: door opened more than 2 minutes A beep fault when the door has been opened for more than 2 minutes and says to make sure …
- DC overvoltage > 16 V DC overvoltage above 16 V and says to reduce the DC supply voltage.
- DC power not connected DC power not connected and advises connecting the refrigerator to DC or selecting a diffe…
- Defective temperature sensor in refrigerator compartment This fault means the temperature sensor is without contact or defective and can only be r…
- Gas lock out after 3 ignition attempts Gas lock out after 3 ignition attempts and asks whether the refrigerator is controlled by…
- Gas lock out, internal error in power module Gas lock out caused by an internal power-module error and asks which controller is instal…
- Gas valve check error A gas valve check error and asks whether the refrigerator is controlled by LED touch cont…
- Ground contact, gas valve Ground contact at the gas valve and asks which controller is installed.
- Ground contact, ignition electrode Ground contact at the ignition electrode and asks which controller is installed.
- Stand-alone gas mode battery packs too low Stand-alone gas mode with battery-pack charge too low and asks which controller is instal…
- Internal communication error An internal communication error and asks which controller is installed.
- No connection between power module and display No connection between the power module and display can only be repaired by an authorized …
- No cooling capacity in gas mode No cooling capacity in gas mode and asks which controller is installed.
- No cooling power in AC mode No cooling power in AC mode and asks which controller is installed.
- No cooling power in DC mode No cooling power in DC mode and asks which controller is installed.
- Tank stop mode: gas operation blocked 15 minutes Tank stop mode where gas operation is blocked for 15 minutes and says to wait 15 minutes …
- W01 Defective temperature sensor in the refrigerator compartment
- W05 AC power is not connected or AC voltage is below the manual threshold
- W06 DC power is not connected
- W11 DC overvoltage is present
- Beep Tank stop mode is active and gas operation is blocked for 15 minutes
- W10 + beep The door has been open for more than two minutes
- E03 There is no connection between power module and display
- E07 There is no cooling capacity in gas mode
- E08 There is no cooling power in AC mode
- E09 There is no cooling power in DC mode
- E12 Gas valve test error; gas operation is not possible
- E13 Internal communication error; gas operation is not possible
- E14 In stand-alone gas mode, the battery pack charge is too low
- E50 Gas lock after three ignition attempts; ignition is not possible
- E51 Gas lock caused by an internal power-module error
- E52 Ground contact at the gas valve is detected
- E53 Ground contact at the ignition electrode is detected